Last updated: March 11, 2026
100% Money-Back Guarantee
We stand behind our service. If the processed PDF doesn't fix your search, copy, or paste issues, we will issue a full refund. No questions asked.
How to Request a Refund
Simply email us at help@fixpdfcopy.com with your order number or the email address you used during checkout. Let us know the processed PDF didn't work as expected, and we'll take care of the rest.
Refund Processing
- Refunds are processed through Stripe, the same payment provider used for your original purchase.
- Once initiated, refunds typically appear on your statement within 5-10 business days, depending on your bank or card issuer.
- You will receive an email confirmation when your refund has been processed.
Processing Failures
If our system is unable to process your PDF (for example, due to a corrupted file or a technical error on our end), a full refund is issued automatically. You do not need to contact us in this case.
Contact
If you have any questions about refunds or need help, reach out to us at help@fixpdfcopy.com. We aim to respond within 24 hours.